Vinted Users Share Anger Over Size Changes
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for women's and children's garments but did not contact every member regarding the update.
Online Platforms Response
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category than originally posted due to the recalibration.
The platform stated the new system was more in line with other platforms.
It has advised users to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Sizing System Modifications
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods following member complaints.
